Rapid Carrier Selection
The Least Cost Routing and Volume Carrier Selection tools allow users to quickly select the right carrier for any type of shipment.
"The less than truckload rating feature alone has more than paid for the cost of the system."
Steve Bohin – Global Xoom
- Shorten carrier research times
- Expand your carrier database
- Improve profit margins
Frequently Solved Questions
Instead of spending time on carrier websites to obtain my LTL rates, how can I get all my rates and transit times on one page?
The TRINNOS Edge rating system will review all of your active contracts and tariffs to instantly build a list of carriers and the correct pricing for that specific lane in seconds. The system can also handle transit times as well as almost any complicated tariff.
How can I reduce time spent searching and quoting TL carriers?
Using the Volume Carrier research page users can search for carriers that have handled similar shipments. Users can also find carriers that have been setup for that specific lane, equipment or service type. Automated posting and removal from multiple load boards is fully supported on this page as well.
Extensive Business Reports
Direct access to profitability and shipment activity reports helps users monitor key business components. TRINNOS Edge provides an extensive list of business management reports.
"It is easy for us to create customized reports and export them to excel."
Bob Russell – Trinity Transport
- Forecast growth and profitability
- Reports can be exported to Excel for easy analysis
- Analyze shipment volume with real time data
Frequently Solved Questions
How can I get more visibility on what is going on with my company?
Profitability reports show users which sales agents, carriers and customers are producing the most profitable shipments in real time. Additional reports display shipment activity for any time period desired, including comparing previous time periods.
Is there a way for me to build custom reports to send my customer?
The report builder tool gives users the ability to create and customize reports by using more than 400 data values available. Each report can be exported, either to Excel or any other reporting tool.
Optimize Dispatch and Operations
TRINNOS Edge has a simple shipment work flow that streamlines how operations teams keep track of, and update active shipments.
"The order entry process is fast and easy."
Laura Grifenhagen Zhiss – Apex Logistics
- Reduce the time spent researching carrier availability
- Increase operations staff productivity
- Decrease time spent entering orders and creating shipping documents
Frequently Solved Questions
Is there a better way of obtaining tracking information from LTL common carriers instead of calling them?
TRINNOS Edge supports EDI and XML documents from carriers, which can automate the shipment update process. Additionally, we have the ability to link users directly to a carrier’s website once the pro number field is populated, saving more valuable time for our customers.
How does my operations staff keep track of active shipments?
An interactive tracking board shows all active shipments, and the most recent activity pertaining to those shipments. The active shipment list changes dynamically when it is updated by other people on the team, assisting with collaboration.
Manage Carrier Compliance
Reduce your exposure to liability by using tools built to ensure carrier due diligence, such as safety and insurance, has been handled correctly.
"Being able to automatically update our carriers insurance saves us a lot of time."
Brett Batema - MLT Providers
- Simplify safety research and evaluation
- Optimize the carrier selection process
- Shorten the carrier investigation process
Frequently Solved Questions
Is there a way to make sure the carriers I dispatch are properly qualified?
A color coding system quickly informs users of carrier compliance issues; including insurance, active authority, and safety ratings.
Can I pull carrier compliance information from government safety sites without having to do double entry?
Integration with SaferStat, CSA 2010 as well as other carrier reporting services helps ensure that our customers have the most current carrier safety, insurance and contact information available.
Integrate Accounting Duties
An efficient and accurate accounting integration provides our customers with full visibility of all aspects of the shipment and accounting life cycle.
"The accounting features enable us to better manage our collections efforts."
Arthur Mizejewski – Master Logistics
- Eliminate double entry of freight bills
- Automatic, seamless synchronization with accounting applications
- Increase the productivity of your accounting staff
Frequently Solved Questions
Is there a way to reduce double entry from a TMS to my accounting software?
A fully automated integration with leading accounting applications eliminates the need for double entry, allowing for your accounting staff to focus on collections and payable auditing.
How can I get my collection staff to work outside of my accounting software?
TRINNOS Edge integrates a full suite of collections tools with the operations systems. Users are able to keep track of collections calls, notes, payments and shipment details all in one location.
Accurate Invoicing and Payables
Ensure bills and invoices are correct by utilizing tools for pre and post auditing shipping charges.
"Automated invoice and payable auditing has really reduced invoicing errors."
Gordon Steffens – Performance Plus
- Simplify invoice revisions and updates
- Automate Payable auditing and processing
- Eliminate double entry of freight bills
- Improve billing accuracy and customer satisfaction
Frequently Solved Questions
How can I catch discrepancies on invoices received from my carriers more efficiently?
Detailed shipment history and complete tariff management are tools which assist in verifying the accuracy of carrier bills.
Is there a way to automate the post audit process?
Using EDI 210, documents from carriers’ shipments with matching cost information can be automatically processed. Remaining shipments requiring exception management are automatically added to an organized list for your accounting staff to review and revise.
Provide Visibility to Customers
Fully integrated online customer facing tools allow your customers to create shipments, and keep track of past shipping activity.
"Our customers love the ability to enter their own orders."
Steve Bohin – Global Xoom
- Reduce calls to operations staff
- Improve customer satisfaction
- Improve communication between your staff and your customers
Frequently Solved Questions
Is there a way to provide my customer visibility of their shipment information from my website?
TRINNOS Edge allows users to provide a complete set of online tools to their customers. The tools provided are branded to match your website and company information, therefore your customers are provided with a seamless transition from your website to our tools.
How can I allow my customer go to my website to obtain all their contracted LTL & TL rates?
Along with other online tools customers are able to view and compare rates instantly, both for their contracted rates and for your customized pricing. Rating options are fully customizable for each individual customer, or they can be blocked together using pricing programs.
Simplify Tariff Management
Tariff management tools provide the ability to add specific and detailed information regarding carrier and customer pricing contacts.
"Entering and maintaining our carrier contracts is faster and easier using TRINNOS Edge."
Bob Russell – Trinity Transport
- Increase the productivity of your operations staff
- Automate shipment rate comparisons
- Consolidate contracts into one location
Frequently Solved Questions
Can you provide an easier way to manage tariffs?
We provide a comprehensive tariff management engine that allows simple and highly complex tariffs to be easily entered and managed in the application.
Is there a way to easily create a customer tariff by setting up a cost plus tariff by percentage or a flat rate?
The fastest way to setup customer pricing is to add a percentage mark up, or a flat dollar amount to contracted rates. TRINNOS Edge also permits for these tariffs to be grouped together into pricing programs, further streamlining the management process.
Accessible Shipment History
Manage all shipment data with our application. This helps customers of TRINNOS Technology keep track of all shipments they have processed.
"The customer profile manages everything we need for our customers."
Laura Grifenhagen Zhiss – Apex Logistics
- Improve communication with your staff and customer
- Consolidate shipment information into one location
- Generate shipment documents automatically
Frequently Solved Questions
How do I quickly search past shipments for customers?
All shipments are listed on the customer profile page, therefore upon accessing a customer their recent activity can be viewed immediately. Additionally, any previous shipment can be located using the search box built into the menus.
Can I find out who made a change to a specific shipment?
The TRINNOS Edge notes section provides a detailed audit log, which includes the history of the shipment. Most shipment notes are automatically created by the application, and once created, cannot be removed.
Expand Communication to Agents
Sales agents have the ability to keep track of customer and shipping activity regardless of their location, ensuring productivity in the office or on the field.
"Having commissions visible online has really helped our outside agents."
Arthur Mizejewski – Master Logistics
- Real time visibility of pending shipments and opportunities
- Make your sales staff more efficient
- Analyze current sales activity and commission reports
Frequently Solved Questions
How can I manage, maintain and view sales agents’ activities?
Reporting tools in the application compare the activity and profitability of your sales agents in real time. Information can also be filtered to display individual sales agent activity and profitability.
Is there a way my sales agents can be self-sufficient, without the need to rely on dispatchers for quotes and reports?
The sales portal provides commission reporting, shipment activity and customer history amongst various additional tools. The sales portal and the tools it offers assist sales agents in obtaining key information needed to be successful.
Document Customer Preferences
Ensure customer satisfaction by indentifying exactly what your customer requires by storing shipping, billing and rating preferences directly in the application.
"Saving specific customer information in one place helps us keep our customers."
Gordon Steffens – Performance Plus
- Consolidate customer information and preferences
- Improve customer satisfaction
- Get visibility to customer information
Frequently Solved Questions
How can I make sure my dispatchers know my customer’s preferences and carrier requirements?
Store all carrier billing, and credit preferences for each of your customers within the application. Doing so will automatically display the information in key areas to assist in keeping your staff informed when needed.
Can TRINNOS Edge send my customers automated emails based on the status of their shipments?
Within the customer preferences, options to send automatic email notifications are available. These emails can be sent to customers upon completion of key activities, such as when a shipment is dispatched, picked up, delivered or invoiced.
Smooth Software Implementation
The TRINNOS Technology team is dedicated to ensuring implementation is completed quickly and efficiently, to provide your company with a smooth transition to your new, improved application.
"The Support team spent as much time as we needed to make sure our transition was smooth and fast."
James Konicke – JDLogistics
- Guarantee rapid success with a dedicated implementation specialist
- Receive extensive training and support during the transition
- Learn the application at your own pace
Frequently Solved Questions
How can I transition to a new freight management system and minimize the impact on my company?
While working with our implementation team we will compose a training timeline, customized for the specific needs of your staff.
Is continued support available once implementation is complete?
We make sure the transition from sales, to implementation, to customer service is smooth and complete. Our team will also make certain that your support needs are met; this level of service is guaranteed to all customers, regardless of how long you have been a valued customer.